Shipping Policy

Thank you for shopping with AURAMIRI. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy below for information regarding order processing, shipping methods, delivery times, and other important details.

1. Order Processing

All orders are processed within as soon as possible after payment confirmation.

Orders are processed during regular business days only. Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.

Once your order has been processed and shipped, you will receive a confirmation email or message containing your shipment details.

2. Shipping Methods

We ship orders through trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (if available)
  • Cash on Delivery (COD) (if available)

Shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Metro Cities: [2-4 BUSINESS DAYS]
  • Non-Metro Cities: [4-5 BUSINESS DAYS]
  • Remote Areas: [8-10 BUSINESS DAYS]

Please note that delivery timelines are estimates only and may vary depending on courier operations and your location.

4. Shipping Costs

Shipping charges are calculated based on the shipping destination, order value, product weight, and selected shipping method.

  • Standard Shipping: [SHIPPING COST]
  • Express Shipping: [SHIPPING COST]
  • Free Shipping on Orders Above: [ORDER VALUE] (if applicable)

The final shipping cost will be displayed at checkout before payment is completed.

5. Tracking Information

Once your order has been shipped, tracking details will be sent to your registered email address, phone number, or both.

You can use the tracking number provided to monitor your shipment's progress through the courier partner's tracking system.

Please allow up to [TRACKING ACTIVATION TIME] for tracking information to become active after dispatch.

6. Delivery Issues and Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Government restrictions
  • Courier service delays
  • Incorrect or incomplete shipping information provided by the customer

In such cases, we appreciate your patience and understanding.

If your package appears lost or significantly delayed, please contact us at admin@auramiri.com for assistance.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address, phone number, or recipient name is provided:

  • Delivery delays may occur
  • Additional shipping charges may apply
  • Orders returned due to incorrect information may require reshipment fees

We cannot guarantee successful delivery if incorrect information is submitted.

8. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to customer unavailability, courier policies may allow additional delivery attempts.

If a package is returned to us after multiple failed delivery attempts, we may contact you regarding reshipment options. Additional shipping charges may apply.

9. Damaged Packages

If your package arrives visibly damaged:

  • Please inspect the package before accepting delivery whenever possible.
  • Take photographs of the damaged package and contents.
  • Contact us immediately at admin@auramiri.com with your order number and supporting photos.

Claims for shipping damage may be subject to verification.

10. International Shipping

AURAMIRI [DOES / DOES NOT] currently offer international shipping.

If international shipping is available:

  • Delivery times may vary by destination country.
  • Customers are responsible for any applicable customs duties, import taxes, VAT, or other government charges.
  • Customs clearance procedures may result in additional delays beyond our estimated delivery timeframe.

International shipping fees will be displayed during checkout where applicable.

11. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

AURAMIRI
Email: admin@auramiri.com

We are always happy to assist you and ensure a smooth shopping experience.