Privacy Policy

At AURAMIRI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related information
  • Any information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Referring websites and pages visited

Transaction Information

We may collect details related to:

  • Products purchased
  • Order history
  • Payment status
  • Shipping and delivery information

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing your account
  • Sending order confirmations and shipping updates
  • Improving our products, services, and website
  • Detecting and preventing fraud
  • Complying with legal obligations
  • Sending promotional communications (only where permitted by law)

We will not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Deliver relevant advertisements

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may share limited information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising partners
  • Customer support platforms

These third parties are authorized to use your information only as necessary to provide services on our behalf.

We are not responsible for the privacy practices of third-party websites linked from our website.

5. Payment Information

Payments may be processed through secure third-party payment gateways.

We do not store complete debit card, credit card, UPI PIN, banking passwords, or other sensitive payment credentials on our servers.

Please review the privacy policies of the payment service providers used on our website for additional information.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Once information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Customer Rights

Subject to applicable laws, including Indian data protection requirements, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Object to certain processing activities
  • Request information about how your data is used

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to remove such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

AURAMIRI
Email: admin@auramiri.com

We will make reasonable efforts to respond to your inquiry in a timely manner.